The small variation: if you are seeking an original engagement ring or unique wedding present, Leibish & Co. has actually a powerful supply of top-notch, colorful, and conflict-free expensive diamonds and gems. The family-run company has been running meet lesbian online since 1998 with a personal touch that contains generated perform company the world over. Leibish & Co. allows you purchase free rocks or to use their complimentary “Design your very own” device to carry the ideal little bit of jewelry to life. With decades of experience and good artistry under its gear, Leibish & Co. is on the verge of expanding their stock to watches and various other extras.
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Whenever Leibish Polnauer established 1st online diamond company in 1998, it got nearly the full day to publish an individual picture and explanation to their web site â but he had been a visionary whom saw prospective in the fledgling realm of e-commerce. “When he sees the potential in a notion, he’ll try everything inside the power to progress with it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish produced a fruitful, family-run process together with his girlfriend and kids helping in management opportunities. They’ve cultivated an effective web business with workplaces found across the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gemstones that are difficult to find somewhere else. Their diamonds may conflict-free, which can be a key point for a lot of shoppers.
“men and women come to all of us simply because they search anything a little various, some thing a little more unique than everyone has,” Benji said.
While Leibish & Co. supplies high-quality standard diamonds, the company specializes in colourful, distinctive jewelry. When asked the reason why the business enterprise has these increased customer return rate, Benji rapidly pinpoints the reason why.
“its a mixture of exceptional items, fantastic service, and precious jewelry crafted to the highest quantities of brilliance,” he mentioned. “The jewellery we make is certainly not your daily, mass-produced sorts of product. Every piece is actually tailor-made to completely suit the diamond or gemstone selected by customer.”
Children Affair With Personal Service
Leibish & Co. is actually a genuine family members company, with Leibish’s household members playing essential roles for the business.
Leibish functions as creator and President for the company, while his girlfriend, Rosi, will be the company’ occasions Manager. Their unique eldest girl, Chavi, serves as top honors Jewelry Designer â and that is an enormous responsibility since custom jewelry accocunts for above 50percent on the organization’s company, Benji stated.
Leibish’s oldest child, Yossi, could be the President of Leibish & Co. Another son, Shmulik, who is a graduate of the Gemological Institute of The usa, could be the Chief Diamond Buyer your business. “Shmulik is actually, in all honesty, one of most gifted shade diamond specialists in the,” Benji stated.
Leibish’s daughter Itzik is the company’s COO and works their nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, may be the company’s CFO.
“as among the longtime people in the team, i could tell you that, although there isn’t any relation, they think about me, yet others, section of their family,” Benji mentioned. “each of us bring our own knowledge towards company, but work together to constantly expand the business.”
Customers are in addition handled like family members at Leibish & Co., where in fact the company invests energy into personal service and sales. “If you have ever dealt with one specific broker, including, this is the exact same individual could usually deal with, whatever you happen to be calling or composing in approximately,” Benji said. “We don’t trust moving consumers to different departments when they have a concern or certain concern they wish to deal with.”
Clients originate from throughout the World
Leibish provides certain different types of customers: you will find customers, who largely store through website, retailers, and those in trade business, whom usually check out the organization’s major practices in ny, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are from U . S .. The next best audience is actually Canada, followed by the United Kingdom, Australian Continent, Hong Kong, and the rest of European countries.
Clients at each level of existence store at Leibish & Co., though most are involving the ages of 35 and 54, Benji mentioned. In addition, the business garners more or less 300,000 web site visits each month â and helps to keep a lot of the consumers coming back.
“along with a 70per cent return customer score, we remain among the most famous businesses within our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. holds top-quality precious jewelry, but additionally preserves inventory versatility, especially for on the web clients, Benji said. The firm offers numerous loose diamonds and important gemstones, but its crucial goods are tailored precious jewelry designs.
“We keep a big assortment of multicolor diamond and gem stone jewelry, with many of the rarest hues actually viewed,” the guy said. “we have been recognized most readily useful by all of our bread-and-butter products â yellowish diamond and red diamond wedding rings. But we sell diamonds of almost every color, and precious gemstones â such as sapphires, emeralds, and rubies. We sell jewellery constructed with colorless diamonds, too, but our very own knowledge is within the field of shade.”
For customers with some thing planned and want help which makes it a reality, Leibish & Co. supplies a “Design your personal” jewellery device, which Benji stated is its preferred item.
“Naturally, when looking for a unique portion, people often desire particular stones and placing types they will have already dropped crazy about,” the guy mentioned. The “Design a” instrument makes it possible for customers to build a bit utilising the rock, setting, and metal of the choice.
“permits these to bring their aspirations to life â with your expertise in craftsmanship,” Benji informed you.
Accessories & brand-new Online Tools waiting for you for Leibish & Co.
because appears forward to the long run, Leibish & Co. is actually slowly changing toward higher-ticket items and more item assortment. The business seems comfy branching out over new products due to the devotion and passion it pertains to perfect their recent creations.
“we now have talked-about bringing in many different accessories â eg deluxe watches, handbags, and even pencils,” Benji stated. “But we chose to hold back until we initial perfected our primary distinctive line of item, that’s diamond jewelry.”
Leibish & Co. normally researching ways to continue perfecting its prominent site, too. A proven way it intentions to improve its internet based experience is by exposing enhanced reality features, that’ll offer digital consumers more of an in-store knowledge.
As a business using its roots in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional market which views change just like the different, perhaps not the rule.